How can we help you?

useChrono is a comprehensive time tracking and project management tool designed for freelancers, small teams, and businesses of all sizes. It helps you track work hours, manage projects, analyze productivity, and collaborate with team members across different time zones.

Getting started is simple! Sign up for a free account at usechrono.com, complete your profile setup, and start by creating your first project. Our guided onboarding will walk you through the key features and help you configure settings for your workflow.

Yes! We offer a 14-day free trial for all paid plans, and a free forever plan for individuals with basic features. No credit card required to get started.

useChrono works on all major platforms including Windows, macOS, Linux, iOS, and Android. You can access it through web browsers or download our native apps for the best experience.

Our time tracker allows you to start and stop timers for specific tasks or projects with one click. You can also manually add time entries, edit existing ones, categorize time by project or client, and generate detailed reports for analysis.

Yes! useChrono works offline and automatically syncs your time entries when you reconnect to the internet. This ensures you never lose track of your work, even in areas with poor connectivity.

Our time tracking is accurate to the second. The timer runs in the background and includes features like idle detection to pause tracking when you step away from your computer.

Currently, you can only track one project at a time to ensure accuracy. However, you can quickly switch between projects and the system will automatically stop the previous timer when starting a new one.

Creating projects is straightforward. Click "New Project," add details like name, description, and team members. You can organize projects by clients, departments, or custom categories, and set up different access levels for team members.

Absolutely! You can create tasks within projects, assign them to specific team members, set deadlines, priorities, and track progress. Team members receive notifications for new assignments and can update task status in real-time.

You can set hourly budgets and time estimates for projects and tasks. useChrono tracks actual time against estimates and provides alerts when you're approaching budget limits, helping you stay on track and profitable.

Yes! Generate detailed reports for any project including time breakdown, team productivity, budget utilization, and progress analytics. Reports can be exported in various formats and shared with clients or stakeholders.

We offer four plans: Free (1 user, basic features), Starter ($8/month for up to 5 users), Professional ($16/month for up to 15 users), and Enterprise (custom pricing for unlimited users). All paid plans include advanced features like detailed reporting and integrations.

Billing is flexible - choose monthly or annual subscriptions. Annual plans save 20%. You can upgrade, downgrade, or cancel anytime. Changes are prorated, and you only pay for what you use.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for Enterprise customers. All payments are processed securely through Stripe.

Yes, we offer a 30-day money-back guarantee for new subscriptions. If you're not satisfied within the first 30 days, contact support for a full refund.

useChrono integrates with 50+ popular tools including Slack, Google Workspace, Microsoft Teams, Jira, Trello, Asana, QuickBooks, and more. We're constantly adding new integrations based on user feedback.

Setting up integrations is simple. Go to Settings > Integrations, select your desired tool, and follow the guided setup process. Most integrations can be configured in under 2 minutes.

Most integrations sync in real-time or near real-time (within 1-2 minutes). Some integrations like calendar sync happen instantly, while others like project management tools sync every few minutes.

Yes, you can enable or disable any integration at any time from your settings. Disconnecting an integration won't affect your existing data in useChrono.

We take security seriously. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use secure cloud infrastructure, conduct regular security audits, and comply with SOC 2 Type II standards.

Data is stored in secure data centers in the US and EU. You can choose your preferred region during setup. We use enterprise-grade cloud providers with 99.9% uptime guarantees.

Absolutely! You own your data and can export it anytime in multiple formats (CSV, JSON, PDF). There are no restrictions or fees for data export.

Yes, we're fully compliant with GDPR, CCPA, and other major privacy regulations. We have clear data processing agreements and respect all user privacy rights including data deletion requests.